Increased AOV
AOV increase through digital and kiosks introducing relevant, timely upsell and promotion of higher margin items.
Deliver, amazing, quickly
Technology now sets the pace in Quick Service & Fast Casual restaurants.
Digital isn’t a side order - it’s how customers engage, wherever they are.
It drives speed, efficiency, personalisation and connection. From counter
to kiosk to phone, digital is how customers order, pay, and stay loyal.
The challenge: Personalise and scale the experience, seamlessly integrate
and grow margins.
Freshest ingredients, for a perfect outcome - every time.
We build stronger customer connections and power smarter operations through seamless digital and omni-channel experiences, enhanced with data and AI. Our custom solutions are designed to deliver customer focussed experiences and tangible business outcomes. We enable:
Efficiency and fast scale
From opening new stores, increasing revenue to white labelling, our solutions enable cost efficient scale.
Data driven decision making
From real-time order syncing to end-to-end customer journey visibility, enabling deep insight and operational efficiency across integrated systems.
Owned customer relationships
Reduce reliance on aggregatorsown your data, personalise campaigns and increase your margins.
Deeper, measurable loyalty
Fun & innovative loyalty schemes reducing customer churn, increasing purchase frequency & boosting LTV in a competitive market
Remaining front of mind
Be omnipresent through mobile, from geo-fencing to push notifications, digital payments & wallets.
Your next-gen agency for AI and software development
Quick service restaurants face critical challenges: increase value for guests and optimise efficiency, while modernising and integrating the technology stack that delivers it.
Deazy combines proven experience with leading QSR brands and franchise models, award-winning digital outcomes, and a uniquely flexible delivery model, designed to fit your exact needs. The result is faster innovation, scalable platforms, data driven decision making and loyalty-driven growth.
Our UK based team has decades of experience across product design, strategy, engineering and technical delivery, powered by expert development expertise from our curated, vetted global community of 110 handpicked development teams, giving you rapid access to our diverse pool of 6,000+ skilled software engineering, AI & data professionals.
This allows us to quickly build the right team, or augment your team with the specific skills required for each engagement. We then manage end-to-end and ensure the right outcomes.
Building loyalty that drives results and platforms that enable scale.
Partnering with leading Popeyes & Burger King franchisee to design and build a bespoke engagement and ordering platform across web, mobile and in-restaurant.
The platform supports fast growth and cost effective scale for 2 global brands, across 6 territories and 4 languages and includes:
- Personalised wallet & deals in app
- Gamification to enable c20% customer identification
- Award winning “Winner Winner Chicken Spinner” game
- Kiosk ROI payback in 2 months and increased ATV by 5.4%
- Build order basket, incl. meals & upsell items
- Guest registration & checkout with multi payment options
- Receive order as a delivery or collection
- Digital marketing promotion roll-outs
- 250+ restaurants supported
- Doubling increase of digital orders since re-launching apps
- 500k+ app registrations within 6 months of launch
Leading pizza chain restaurant
The Deazy team worked with a leading US based Pizza chain restaurant to redesign and relaunch their eCommerce app for the UK division, to support the doubling in size of the company's online ordering business.
The redesign addressed every aspect of the customer journey, to encourage engagement and loyalty to the brand, to create a distinctive and memorable experience that would differentiate from market rivals, optimise margins and retain competitive advantage.
Our work included:
Our work included:
- End-to-end redesign and build for iOS & Android
- Build and integrate omni-channel platform with specialist marketing
platform integration - Loyalty programme build and roll-out
- Menu to basket journey optimisation for AOV increase
- Continuous innovation programme
Over £200m+ in revenue has been delivered across their digital infrastructure and we continue to deliver a programme of ongoing innovation across both web and app.
Order Bee - Order and Payment app.
Orderbee is one of the most widely used Order and Pay apps in the UK. The app, which is part of Access Group’s software portfolio, is used by a number of popular UK hospitality businesses such as Wagamama, Fuller’s pubs and Pitcher & Piano.
Deazy was appointed to work with Orderbee, to rapidly scale a high quality development team, to build a brand new product during a period of rapid growth.We were able to supercharge our clients inhouse engineering team, onboarding specialists and working on new features for a brand new order platform in just 2 weeks.
Critical development support and engineering expertise to improve the Orderbee platform as their user base expanded, offering flexibility to allow Orderbee to scale the team up and down as needed and provide targeted expertise across engineering, data and quality as the project demanded.
Our adaptive delivery model enabled both critical speed and cost effectiveness as our UK product and delivery, and nearshore engineers augmented seamlessly into our client teams with the product being delivered 20% faster than originally planned.Our ongoing partnership means that Orderbee ships new features and onboards new operators faster.
